Evaluation of Job Satisfaction and Performance of Employees in Small and Medium Sized Construction Firms in Nigeria

Abstract

Employees of small and medium sized construction firms, job satisfaction and job performance are key issues when studying the human behaviors and attitudes. The Nigerian Construction Industry is faced with challenges of employee performance which is affecting the organization’s productivity, quality of work, duration of projects and finally on firm’s profits. This paper aims to perform job analysis of personnel in the Nigerian construction industry, identify the level of job satisfaction of employees in small and medium sized firms, and examine the level of job performance of personnel, to investigate the relationship between job satisfaction and job performance of employee. Data was collected from employees in Nigerian small and medium sized construction firms through questionnaire to access the perception towards the level of satisfaction and performance. The questionnaire is a modified version of the Job Satisfaction Index questionnaire (JSI) and Performance Rating Index questionnaire (PRI). The mean score analysis identified ranking for the factors significant to job satisfaction and performance, which found that satisfaction with coworkers ranked highest with a mean score of 3.62 while satisfaction with pay ranked the lowest with a mean score of 2.56. The Job performance ranking found that personnel appearance ranked highest with a mean score of 3.70 while satisfaction with propensity to leave the company ranked the lowest with a mean score of 2.46. The paper also found that there is positive relationship between overall job satisfaction and job performance in small and medium sized firms. Several variables on Job management showed significant differences.