Performance management practices among small and medium scale electronic enterprises in Federal Capital Territory, Abuja, Nigeria

Abstract

The study is focused on Performance Management Practices Among Small and Medium Scale Electronic Enterprises in Federal Capital Territory, Abuja, Nigeria. Five objectives and five research questions guided the study. Mixed method of research design was adopted. The Population of the study comprises of Four Hundred and Twenty-one (421) Technical Personnel and One Hundred and Seventy-Nine (179) Managers of the major electronics SMEs in Abuja, Nigeria, this includes those located in Wuse, Kubwa, Garki, and Abuja Municipal Area. This amount to 74 enterprises that are registered with the Cooperate Affairs Commission (CAC). Simple random sampling technique was used to sample a total of Ninety-three (93) managers and one hundred and fifty-six (156)technical personnel for the study The total sample population is, therefore, two hundred and forty-nine (249) respondents. Quantitative data was obtained from descriptive survey research design which involves the use of questionnaire while quaiitative data was obtained from interviews of Managers and Technicians. Copies of the drafted instruments was validated by three experts two from the Department of Industrial and Technology Education, Federal University of Technology, Minna and one from SMEDAN. Data collected was analyzed using mean and standard deviation to answer the research questions and Z-test to testthe hypothesis at 0.05level of significance. It was thus found that; Employees arerarely train on the main purpose of performance management as well as to improve their capacity, employees are rarely involved in the planning process and that their work progress is seldom monitored. Thus, it was recommended hat Electronic SMES owners should organize a series of workshops and training or all staff at all levels on the main purpose ofthe performance management system. Performance management is associated with the creation of a shared vision and aims ofthe organization and that Organizations should ensure active