Determination of the critical success factors for attaining quality performance in partnering projects in Lagos and Abuja, Nigeria

Abstract

Quality is one of the factors leading to high cost and is the most prominent source of dissatisfaction in construction projects. This paper aimed at determining the critical factors leading to quality performance in partnering projects as a means of improving the construction industry performance. The goals pursued are: identifying critical success factors (CSFs) leading to partnering quality performance, test if there is an agreement in the ranking and identify which of these identified factors has a significant influence on the quality outcome. The study was quantitatively conducted using questionnaires survey to extract information from practitioners. The questionnaire was analysed using statistical tools such as descriptive, Kruskal-Wallis, and ordinal logistic regression. The study discovered that acting inconsistent with the objectives, effective monitoring and evaluation, commitment and support of management, and joint conflict resolution technique are vital to quality performance. This paper findings would assist the practitioners in decision making and would ensure a better quality outcome in future partnering projects. This paper used the empirical study to reveal critical factors for achieving a quality outcome in partnering projects. Practitioners should focus on those factors for quality performance improvement in partnering projects.