Effect of Motivation, job atisfaction, Gender and Educational Qualification on Job Performance of Library Personnel in Universities in North-Central, Nigeria

Abstract

In libraries, three vital resources exist i.e human, material and information-bearing resources. This study focuses on human resources. The study determine the level of Motivation, Job satisfaction and job performance as well as the level of job performance with respect to gender and educational qualifications, relationship between motivation and job satisfaction; effect of gender and educational qualification on job performance among librarians and library officers in North-Central Nigeria. It is a survey research design covering conventional and specialized, government and privately-owned universities in North Central Nigeria. Two research questions were raised such as “what is the level of motivation, job satisfaction and job performance? What is the level of job performance of librarians and library officers with respect to gender and education qualification”? Two research hypotheses were formulated such as: “there is no significant relationship between motivation and job satisfaction, “there is no significant effect of gender and educational qualifications on job performance in university libraries in North Central Nigeria”. The null hypotheses were tested at 0.05 level of significance. Statistical package for Social Sciences version 17 was used to conduct the statistical analysis. The target population consisted of 160 librarians and 141 library officers were all adopted. Two sets of modified questionnaire: Gender, Educational Qualification, Motivation, Job Satisfaction and Job Performance were used for the study. A critical value 0.125 and an F critical value of 0.384 were used as standards for testing correlation coefficients and two-way ANOVA respectively. Descriptive statistics was used to answer the research questions, while Pearson Product Moment Correlation and two-way Analysis of Variance were used to test the null hypotheses. Study revealed that the level of motivation and job satisfaction was moderate while high level of job performance was discovered among the respondents. It was further discovered that there was moderate level of job performance of both sexes with PhD and MLS degree holders respectively. Holders with first degree exhibited high level of job performance. With exception of female library officers (with OND in library science) that exhibited moderate level of job performance, all library officers of both sexes with HND and DLS (library science) exhibited high level of job performance. There was significant relationship between motivation and job satisfaction while, there was no significant difference in the job performance with respect to gender and educational qualification among library personnel. The study recommended that the management of the universities in the zone should provide adequate motivation in addition to training for female library officers; give opportunities for advancement in formal education so that both gender can exhibit different skills in job performance.