Please use this identifier to cite or link to this item:
http://ir.futminna.edu.ng:8080/jspui/handle/123456789/15427| Title: | Design and implementation of expectancy disconfirmation theory software for quality service delivery in federal university libraries in nigeria |
| Authors: | Kudirat, Abiola Adegoke Akor, P, Usman Mohammed, Abubakar Bitagi |
| Keywords: | Prototypes, library Service, Servqual, EDT Model, Satisfaction, Usability and Evaluation |
| Issue Date: | 2021 |
| Publisher: | Nigerian Library Association, Kaduna State Branch |
| URI: | http://repository.futminna.edu.ng:8080/jspui/handle/123456789/15427 |
| Appears in Collections: | Conference Papers |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NLA Proceedings 2021 Conference of Nigerian Library Association Kaduna State Chapter 11.pdf | 3.91 MB | Adobe PDF | View/Open |
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