COMPUTERIZATION OF HOTEL FACILITIES (FOOD AND BEVERAGE SERVICES) (A CASE STUDY OF ABUJA SHERATON HOTEL AND TOWERS ABUJA)

Abstract

Most hotels in Nigeria today are run manually. By this a lot of time is wasted in compiling bills for guests and also in collating transactions. Apart from five - star hotels runed by overseas hotel management companies, most Nigerian hotels with local management are run manually. There is also the belief that computers are meant for only the big five-star hotel with overseas management, because software for running hotels are readily not available and computerization can be expensive. Some hotels managers also have the belief that Nigerian hotels are yet to be developed to the point of acquiring computer technology. This project therefore,designs a computer system that can be used in food and beverage department of a hotel. The package will therefore, help in making running of a hotel to be more efficient, better co-ordinated, more marketable and viable.