Application of Information Technology in Knowledge Management: A Global Perspective

Abstract

This paper reviewed the application of information technology (IT) in knowledge management: A global perspective. Information technology (IT) has become a potent force in transforming social, economic, and political life globally. Without its incorporation into the information age, there is little chance for countries or regions to develop. Knowledge is considered a valuable asset to organizations. Effective Knowledge Management is an increasingly important source of competitive advantage and a key to the success of contemporary organizations, bolstering the collective expertise of its employees and partners. This paper establishes the role of IT in sharing, transferring and storing information. Knowledge is very important especially for document management, storage, search and knowledge sharing to improve organizational effectiveness. Knowledge management without IT is useless for competitive ends. The paper also listed the three (3) categories of knowledge management technology such as groupware software, workflow system, and content management system. The paper also discusses the three main types of knowledge such as personal, procedural, and propositional. The paper gave the role of IT in knowledge management and information technology tools. The paper gave the implication of the role of IT in knowledge management and information technology tools. The paper gave the implication of the role of IT in knowledge management before developing an IT strategy firms must develop a knowledge strategy to provide the basis for the IT strategy, not the other way round. Conclusion and recommendations were also provided.