IMPACT OF STRESS ON EMPLOYEE'S PERFORMANCE IN THE CONSTRUCTION INDUSTRY: SYSTEMATIC LITERATURE REVIEW AND BIBLIOMETRIC ANALYSIS

Abstract

The daily high-pressure work situations in the construction industry stress workers out and adversely impacts productivity. Work-associated stress negates project success determinants that lead to poor industry performance in the construction industry. Therefore, this review aims to examine the impact of stress on employees' performance in the construction industry. A desk study involving a systematic literature review and bibliometric analysis was adopted for this study. Various search string was adopted during the article search. The following search was adopted for the study "TITLE-ABS-KEY (impact AND of AND level AND of AND stress AND among AND the AND construction AND workers)". After the search, a total number (60) of articles were subsequently considered for the study. Out of the 60 identified articles, only fifteen (15) passed the selection and screening phase, which is done to ensure quality and related articles were considered for the study. A literature assessment covered publications published between 2010 and 2023 on how stress affected worker performance in the construction sector, and a bibliometric analysis was deployed to find trends and patterns in the construction industry's stress study. The comprehensive review found that several factors, such as high job expectations, a lack of control over one's work, social support, and job satisfaction, contribute to stress in the construction business. Stress was discovered to have detrimental effects, including lower job satisfaction, higher absenteeism, and higher turnover rates. Additionally, it was discovered that stress had a detrimental impact on work quality and productivity, leading to higher expenses and longer project completion times. The results of this study highlight the need for interventions and strategies for stress management to enhance the performance and well-being of employees in the construction industry. In conclusion, employers may boost productivity, work quality, and general job happiness in the construction sector by putting employee well-being first and employing stress management techniques.