Communication Relationship between Physicians and Post-Partum Depressed Mothers in Select Public and Private Hospitals in Minna, Niger State, Nigeria

Abstract

The researchers investigated the communication relationship between physicians and mothers experiencing postpartum depression (PPD) in select public and private hospitals in Minna, Nigeria. It aimed to understand the communication strategies used by physicians, effectiveness of these strategies in aiding recovery and the challenges hindering effective communication. Anchored on the patient-centred care model, interviews and focus groups were the method adopted. Findings showed that empathy and informal interactions were used as mothers responded positively to physicians who addressed them with a smile, concern and active listening. Further findings revealed that effective communication leads to better outcomes. Participants felt that open-ended questions, patient involvement in treatment plans and emotional expression encouraged by physicians led to improved well-being. Also, cultural sensitivity, utilisation of interpreters and readily available information resources in hospitals were identified as crucial for addressing communication and cultural barriers. The researchers concluded that physician communication style significantly impacts PPD recovery and, therefore, recommended that healthcare institutions should create supportive environments and train professionals in cultural sensitivity.