Criteria for measuring organisational performance in Nigeria construction industry

Abstract

Performance criteria is a principle or standard by which the performance of an organization may be judged or decided. All the models, frameworks and indices used in measuring organization performance are based on one criterion or the other. Most of these frameworks have failed due to incomprehensive and non-consideration of criteria that suit the environment where an organization is based. This study aimed at determining the criteria for measuring organisational performance concerning the Nigeria construction industry. In achieving this aim nine criteria were drawn out from the literature, and the effect of these criteria on organisational performance was determined using multiple regression analysis. Eighty organizations from the federation of the construction industry were used for this study. The targeted respondents were management members of these 85 organizations. 366 questionnaires were distributed and 301 questionnaires were retrieved making 82% of the response rate. The analysis showed a positive and significant effect of eight criteria. These showed that the criteria could be used as a measure of organizational performance. The study concluded that a framework for measuring organisational performance could be developed using the nine criteria. The study recommended a detailed focus on the nine criteria when measuring organisational performance.