Port Performance Monitoring and Evaluation

Abstract

Performance evaluation is critical to effective and efficient management of any organization. Performance evaluation helps the management of an organisation to monitor the performance of its organisation. Monitoring and evaluation of an organisation performance provides useful input for management decisions. It forms a reliable basis for corporate planning, as well as identifying areas of improvement in the entire operation of the organisation. Performance evaluation of port operation needs to be carried out from time to time to ensure optimum performance and efficient management of port. However, to carry out port performance evaluation certain indicators of port performance must be identified. These indicators are the measurable standards through which port operation performance is evaluated. In this chapter, various port performance indicators are identified and discussed. In addition, some examples are given to enable us understand how to measure these indicators and how these indicators can be applied for evaluation of port operational performance.