Post-project Reviews in Construction: A means to achieving improved projects performance

Abstract

Stakeholders accepted that post-project reviews are useful, but many organisations find it difficult to conduct it in a consistent way. However, it takes time to review lessons learnt on construction projects to prevent future negative occurrences. Sharing of the knowledge gained in the process will promote better sustainable construction practices within the industry. The purpose of this study is to assess the post-project review (PPR) systems used by selected stakeholders on construction projects in Abuja, Nigeria. The research adopted the quantitative approach with a well-structured questionnaire administered to 168 participants. The study established that the knowledge management technique is the post-project review system currently practised towards capturing project knowledge and experiences. Ego and pride of team members towards participating in the process was found to be a major obstacle inhibiting the process despite the acceptance from participants that it facilitates collective learning, prevents knowledge loss and reduces reoccurring errors. Due to the limited participation of stakeholders in post-project review process, project performance has not been able to meet the performance criteria of time, budget and scope set. The study recommended the consideration of other available post-project review approaches or techniques to capturing project knowledge and experiences by stakeholders, and the expansion of the role of the prime consultant on projects to accommodate initiating and leading the facilitating of post-project reviews in line with global best practices. The findings from this research will be invaluable to all construction stakeholders‟ to fully understand the significance of PPRs in enhancing sustainable construction.