Accessibility evaluation and performance analysis of e-government websites in Nigeria

Abstract

Accessibility issues in websites design have been receiving a lot of global attention till date. This is as a result of the importance that is attached to having a website that is not only accessible but also usable to all. Through the deployment of various websites by the state government in Nigeria, e-government services could now be easily accessed. Despite this, there is need to know the accessibility and performance of these websites. Hence, this paper evaluates the accessibility and performance analysis of the state government websites in Nigeria by using two online automated tools: TAW and site analyser. The aim is to test for their conformance with the Web Content Accessibility Guidelines (WCAG). Results from the study show that none of the websites evaluated totally conform to WCAG 2.0 standard. Also, the overall performance obtained shows that most websites tested are above average. The results also show that there is no significant difference in the performance of the websites among different states in the country.