Adoption and Use of ICT tools for effective service delivery in Federal University of Technology Minna, Library

Abstract

This research investigated the adoption of and utilisation of ICT tools for effective service delivery in Federal University of Technology (FUT) Minna, library. The study population is comprised of 28 academic librarians in FUT Minna library. Questionnaire was used as the instrument for data collection. Data gathered was analysed using frequency counts and simple percentage. The findings revealed that, the availability of major ICT tools in FUT Minna library is very high, it also shows the high level of utilisation of these tools but pointed out the low or underutilisation of fax, audio and video tapes. It was concluded that ICT tools are available in FUT Minna library, and that they are highly utilised. It was recommended among others that the university librarian through the university management should make available other ICT tools like fax, video and audio tapes, telephone networks, and above all, constant power supply.