Analysis of Outbound Logistics Channels for Construction Material

Abstract

Outbound logistics channels are of crucial importance for an efficient construction materials logistics management and impacts on customer satisfaction. However, there is limited knowledge of the outbound logistics channels for construction material in Nigeria. This study aims to identify and examine the current outbound logistics channels used by the Nigerian construction material manufacturing industries. A quantitative research method using a case study approach was adopted in this research. The purposive sampling technique was chosen, where six construction material manufactured and distributed within five states capital and Abuja in the North-central region of Nigeria were selected for this study. A research instrument was developed and used in conjunction with an observation protocol in the form of a template. The data were collected through observations, direct measurement onsite and archival records of transactions. A descriptive method of data analysis was employed to analyse the data. Our findings indicate that there exist six alternative outbound logistics channels that can be used separately or in combination with each other to deliver materials to end users. The study concludes that the research finding provides a potential knowledge and understanding of the manufacturers’ outbound logistics channels that can be used at the start of a project to accomplish effective planning and delivery of the whole project. The study also established the average transportation cost per average ton and average transportation cost per average distance driven for construction material delivery. This information can be used for construction material transportation management.