Evaluation of Perception of Stakeholders on Key Performance Indicators for U.B.E Building Projects

Abstract

A project performance can be measured traditionally by three factors, which are co, time and quality. Researchers however argued that the measure of project success can no longer be restricted to the traditional indicators. Key performance indicators vary from project to project. Despite much work on the subject, there is no commonly agreed framework of performance measurement on projects. To bridge this gap, this research targets to investigate the perception of stakeholders on key performance indicators (KPIs) in the context of Universal Basic Education (U.B.E) building project in Niger state, Nigeria. The study explores key performance indicators in perspective of various stakeholders within (client, consultants, contractors, principal/teacher, parent, pupil/student and member of community) within U.B.E. Data for the study were sourced from a total of seventy (70) structured questionnaire administered to the stakeholders of the selected U.B.E primary school projects using the simple stratified sampling technique. The data collected were analyzed using the descriptive method comprising of the mean score and ranking methods. It was found out that the traditional measures of the iron triangle (on-time, under budget and according to specifications) are most criteria for measuring delivery of projects, it also shows that project executed by U.B.E are delivered within time, on budget and quality. It also revealed that stakeholders are satisfied with the UBE building project.